
- Maximize your training experience and ROI with Riverwood Associates’ comprehensive program
- Our unique approach entails Preparation, Training, Certification and post-training Project Review
- Includes personalized coaching, exam, and electronic tools & templates
- Voice of the Customer / CTQs
- Process Mapping
- Lean Performance Metrics
- Root Cause Analysis
- Improvement Guidelines and Tools
- Control Plans
- Core Financial concepts (CODN, ROI, Payback, Break-Even Analysis)
March 18th - 22nd 2019 8am-5pm
Livingston & Haven 11529 Wilmar Blvd. Charlotte, NC 28273
Ready For Certification?

Course Highlights
- Voice of the Customer / CTQs
- Process Mapping
- Lean Performance Metrics
- Root Cause Analysis
- Improvement Guidelines and Tools
- Control Plans
- Core Financial concepts (CODN, ROI, Payback, Break-Even Analysis)
- DMAIC Framework
- Basic Statistics
- Data and Variation
- Sampling Plans
- Statistical Process Control
- Process Capability
- Project Teams / Project Selection and Chartering